Terms of service

Using this store

These terms apply when you browse or purchase from kettliva.com. Please use the site lawfully and provide accurate contact, delivery and order information. The store is for personal and business purchasing of the listed goods; you must not interfere with the site, attempt unauthorised access or use content in a way that infringes others' rights.

Product information and orders

We aim to describe the item, supplied components, price and availability clearly. Review the selected item, quantity, product details and cart total before placing an order. Styled images can show other pieces that are not included unless the product description says they are. Use only a heat source, care method or intended use expressly confirmed for that item.

Prices are shown in Australian dollars (AUD). Product availability and displayed information may change before an order is accepted. If we cannot fulfil an order or need to clarify a material issue, we will contact you using the details supplied and arrange the appropriate outcome.

Delivery, returns and legal rights

Our Shipping policy explains free Australian standard delivery and estimated timing. Our Refund policy explains the voluntary return process. Nothing in these terms excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, including consumer guarantees under the Australian Consumer Law.

Contact

Questions about an order or these terms can be sent to support@kettliva.com. See the Legal notice and Privacy policy for further store and information-handling details.